Warranty & tests2017-07-08T14:55:27+00:00


From 1st July 2017, Haay Sprl gives a 5 year warranty against manufacturing and material defects on all products. If the conditions below are fulfilled, Haay Sprl will either repair or replace the products with new fully functional products.

This warranty is valid from the invoice date and applies for manufacturing and material defects if the products have been used/installed;
Purely in accordance with their intended purpose and application specifications

  • Within the specified operational envelope, e.g. environment
  • With power within the specified range, i.e. voltage, current and frequency
  • In a professional and legal manner and in accordance with installation instructions provided

HAAY reserves itself the right to introduce any changes to its own models, without prior notice. HAAY is not liable for injuries or damage due to the incorrect installation of its fixtures. The details given here are intended purely as guidance as errors may have occurred during the printing process. HAAY provides lumen and efficiency as reference, the related values cannot be meant as a guarantee of performance.

Bespoke design
Despite HAAY’s broad range of products for sector specific and general applications, there are still some projects where our standard luminaires do not quite provide the desired solution. For many years now we have recognized this need, and have worked closely with customers to alter our existing fittings to exactly match their requirements. Whether it’s a modification to a standard product in our range or a completely new design, we have the capabilities to create the perfect fitting for your project.

IP and IK
IP and IK ratings are international standards describing a products’ resistance to the environment in which it is used. IP ratings (International Standard I EC 60529-1:2003) refer to a how resistant to ingress of water and particulates a product is, and IK ratings (International Standard IEC 62262:2002 and IEC 60068-2-75:2014) note how much mechanical impact a product can resist. The IP rating is divided into two numbers – the first number defines a product’s resistance to the ingress of particulates or foreign objects, whereas the second refers to water resistance, varying from a few falling drops to complete immersion under pressure. Almost all HAAY products have high IP and IK ratings, but our experience has taught us that IK10 is inadequate against the sort of vandalism our products face on a regular basis. By testing to the EN60068-2-75 standard using a pendulum hammer, we have extrapolated the ratings from the 20 joules (IK10) rating all the way up to 150 joules of impact (IK16). Declares that the manufacturer produces light fittings which comply with the requirements of the EN 60598

The label ENEC (Electrical Certification concerning European Standard) is a voluntary label granted by third organizations. It certifies that a product complies with the EN 60598 standards and has been designed and manufactured by companies with an approved UNI EN ISO 9000:2000 quality control system. Declares that the manufacturer produces light fittings which comply with the requirements of the EN 60598.

Corrosion resistance
We also use an accelerated corrosion test on our paint finishes. The surface is cross scribed and placed in a salt spray test cabinet before being sprayed with an atomized saline solution. This rapidly simulates extended exposure to corrosion over the life of the product. Our finishes last for over one thousand hours in these extreme simulation conditions, with no significant delamination or rust creep.

IP rating (water)

In our wetrooms we assess the protection of our luminaires against ingress of water, varying over differing degrees of protection, depending upon the requirements for the different types of lighting product.

According to the IP code, products are provided with a two-digit IP rating, e.g. IP22, IP 44 etc. The first digit indicates the product’s level of protection against the ingress of solid foreign objects, while the second digit relates to the eight degrees of protection against ingress of water:

  1. IP 67
  2. Immersion up to 1 m: Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).


Vibration testing
Many luminaires need to be tested for resistance to vibration. We have equipment to do pre-qualifying tests for vibration. Within the scope of vibration testing, three different types of tests are performed: Sinusodial vibration, various shock tests and random testing.

A slip table with an oil film is used to test products from impact with sinus, random and shock impulses. Acceleration sensors are used to investigate the behaviour of the test subject under the influence of vibration loading. Using the slip table, acceleration values of up to 15 G can be achieved. Without the slip table, values of up to 50 G can be reached.

Vibration testing with a stroboscope
As each specimen has to be tested in three axes (X, Y, Z) very specific resonance frequencies have to be determined. In each of these, long-term testing has to be performed, and the behaviour of the specimen has to be observed using a stroboscope.
With the aid of a stroboscope it is possible to observe the specific movements of the specimen in its resonance.

Salt mist spray test
The salt mist spray test is a standardized test method used to check corrosion resistance of coated samples. The test produces a corrosive attack to the coated samples in order to predict the coating’s suitability in use as a protective finish.

Salt spray testing is very important for assessing the suitability of products intended for outdoor use or for use in cold or wet environments. Unacceptable products corrode within a short time under the influence of the saline air.

Standardized salt spray chamber 
Equipment for salt mist testing are standardized under national and international regulations. These standards describe the necessary information needed to carry out the tests; determining testing parameters such as the size of the chamber, temperature, air pressure of the sprayed solution, preparation of the spraying solution, concentration, pH, etc.

In our salt spray chamber with a volume of 700 liters we are able to simulate the effect of saline air on our luminaires, speeded up in time. The appearance of corrosion products (oxides) is evaluated after a period of time. Test duration depends on the corrosion resistance of the coating; the more corrosion resistant the coating is, the longer the period in testing without showing signs of corrosion.All test fixtures were in tact and show no corrosion on the coating and joints.